Terms of Service

Team fiberX is a Corporate IT Solution Provider. Team fiberX has implemented a quality management system to ensure that, our customers are served with professional standards. We are committed to continuously improve the effectiveness of our quality management system and services to attain maximum customer satisfaction. To attain our objectives the management is determined to ensure the following:


Maintaining 99% service uptime
Ensuring at least 10% yearly revenue growth
Converting at least 50% of the paper work to digital version


Team fiberX's flagship product Dedicated Bandwidth Internet is established using fiber optic or wireless radios between the state-of-the-art POPs and the gateway/router that connects customer LAN. Our network ensures excellent quality, high capacity, and low latency Internet connectivity.

You can experience a state-of-the-art network that guarantees excellent quality, high capacity, and low latency internet connectivity ensuring fast and seamless access to the public network.


Our Benefits:
# Monthly Uptime & Log Report
# 24/7 Helpdesk with web-based CRM
# Proactive monitoring with SMS notification
# Dedicated Bandwidth with GGC, FNA, BDIX & NIX
# High-speed, high-quality, high-capacity Internet service across Narayanganj
# Redundant & self-healing IP architecture design ensures premium performance

Contacts

Hotline

+88096-96696666
+88096-38456666

Email

support@fiberx.me
support@fiberx.com.bd

Address

A-55, Ward-8, Road-12, Block-A,
Narayanganj, Dhaka, Bangladesh

Working Hours

9:00 AM - 8:00 PM @ GMT +6.00
Remote Support via Telegram & Skype

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